Privacy policy

The controller of personal data is Empar Invest EOOD, UIC 208312790, registered office Dulovo, Bulgaria, 8 N. Petkov St..

What data we collect: the name, company, phone number, email, expected quantity and message you enter in the inquiry form.

What we use it for: only to reply to your inquiry and prepare an offer. We do not share it with third parties and do not use it for marketing messages without separate consent.

Online shop orders: to fulfil an order we process your name, email, phone, delivery address and — for businesses — invoicing details. We share them with the courier for delivery and with our accountant; order documents are kept for as long as accounting and tax laws require. Card payments take place on the payment provider's page (Stripe, ePay.bg or BORICA); we do not receive or store any card details.

Retention period: up to 24 months from the last contact, unless the law requires a longer period.

Your rights:
- access to your data and a copy of it;
- rectification or erasure;
- restriction of processing and objection;
- a complaint to the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or to the supervisory authority in your country.

The website does not use advertising or tracking cookies. Your choice of light or dark theme is stored only in your browser. The shopping cart uses one strictly necessary cookie containing a random identifier, with no personal data, for 30 days.

YouTube or Vimeo videos on the product pages are loaded from the respective service only when you start them — until then no information is sent to it.

Questions: office@example.com.